This company puts together slick advertising campaigns, but their clothes are the cheapest, Made-in-China stuff you can find. I will never purchase another thing from this store, and possibly never purchase clothes online again after this experience.
CARBON2COBALT OUTLET PLUS
Plus I noted that the stitching around the chest pocket pulled in the wash, leaving an unsightly partial u-shaped line visible from the front. I tried to iron it on very low heat, as low an my iron would go - again as directed on the tag - and the material immediately got shiny (i. So I washed it, following the directions on the tag (cold water, low dryer heat) and the wrinkles got worse. It came very wrinkled and again felt extremely cheap - the material is literally see-through when you hold it up to the light.
I sent it back to get a medium and received it about 3-weeks later.
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.With shipping, I paid $175 for an "Enigma Blazer." It arrived 3-weeks later, was WAY too big (like, comically large), and seemed cheap. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 40 Customer Reviews Sort By Date Date Highest Rating Lowest Rating Mendy K The clothes are unique, the colors are cool, the items are well put together and look good on if they fit. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. J*** ********īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. This is the second experience I have had of this kind with a credit and there will not be another and its to bad but I don't do business with people that are unscrupulous as these people are. Unlock this deal to get better prices on. OK, right there tells you they know what type of manpower they should allot to processing returns but they choose to take your money in a heartbeat but returning it is a very low priority. Visit this renowned apparel outlet and explore bargains on casualwear, outerwear, footwear and wardrobe accents. It is impossible to get their customer service to answer the phone so I sent an email and it took 3 days for a reply to notify me that they are a small company and receive over 400 returns a day. I hate returning merchandise but it happens with online sales and a company should be capable of issuing a credit IMO in one weeks time after receipt and inspection. Sorry I have to give such a low rating but how are you suppose to feel when it takes a business over 30 days to issue you a credit after they have received your return which I confirmed with the tracking number I sent the product back with in perfect condition ? It's the little things that can make or break a customer. I won't ever do any shopping with this company again.
I have little faith in receiving the refunds when I can't get any response from their customer service team.
CARBON2COBALT OUTLET FULL
I have returned all 3 of these mulling spice packets and requested full refunds. Now I am billed 3 x at $12.xx for one packet each? For what? I had been waiting on a refund for the $6 billed for the 2 x originally ordered mulling packets that were out of stock. Then on 12/30/22, I received an email that I would be receiving the mulling spice packets and on 12/31 my credit card was billed three (3) different $12 amounts. No refund for the out of stock items was received. Visit this renowned apparel outlet and explore bargains on casualwear, outerwear, footwear and wardrobe accents. I was billed for the full order - even after notification on 12/20/22 that the mulling spices were out of stock. The soap arrived on 12/26/22 (vs originally scheduled 12/23). 2 x soap on a rope and 2 x mulling spice packets. I placed an order on for stocking stuffers.
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